Shipping policy
At Water Warrior Services, we pride ourselves on delivering high-quality inflatable water parks, Aquaglide equipment, and waterfront recreation solutions across the U.S. Please review our shipping terms below before placing your order.
Order Processing
Most orders are processed within 3–5 business days, unless otherwise noted for custom or pre-order items.
Large-scale equipment or custom packages may require additional lead time. Estimated shipping windows will be provided during the order process or via your project manager.
Freight & Shipping Methods
Due to the size and nature of our products, most items are shipped via freight carriers and may arrive on a pallet or in oversized packaging.
Standard shipping does not include installation or placement; if installation services are required, they must be quoted separately.
Shipping Areas
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
For international shipping inquiries, please contact us directly at info@waterwarriorservices.com.
Shipping Rates
Shipping charges are calculated based on size, weight, destination, and method of delivery.
You will receive a shipping quote and estimated delivery window prior to finalizing your order.
Shipping costs are non-refundable once your order has shipped.
Delivery & Acceptance
You (or an authorized representative) must be present at the time of delivery to inspect and sign for the shipment.
If you notice any visible damage to packaging upon arrival, please note it on the bill of lading and contact us within 3 business days with photos and a detailed description.
Damaged or Missing Items
All damage or missing item claims must be submitted within 3 business days of delivery.
Retain all original packaging and document the issue with clear photos.
Important Notes
Water Warrior Services is not responsible for delays due to weather, carrier issues, or incorrect delivery information provided by the customer.
Once items leave our facility, risk of loss transfers to the buyer.
For custom shipping quotes or additional questions, please contact our team at (844) 904-4427 or info@waterwarriorservices.com.
